Privacy Policy

Who We Are

Our websites are:

https://firstchoice.dev (“Main Website”)
https://support.firstchoice.dev (“Support & Training Website”)

Company: First Choice Developments LLC (“First Choice,” “we,” “us,” or “our”)

Address: 539 W. Commerce St., STE 4734, Dallas, TX, 75208

Support Email: support@firstchoice.dev

Last Updated: January 30, 2026

What Information We Collect

We collect information in the following ways:

1) Information You Provide to Us

Depending on how you interact with our websites and services, you may provide:

Contact details (name, email address, phone number, business name)
Inquiry and support details (messages submitted through forms, chat, tickets, or email)
Appointment details (booking information, requested services, notes you submit)
Account information (if you register, such as username and profile details)
Payment-related information (if applicable; typically processed by third-party payment processors)
SMS consent preferences (whether you opt in to receive text messages)

2) Information Collected Automatically

When you visit our websites, we may collect:

IP address
Browser type and device information
Pages viewed and actions taken on our sites
Cookies and similar tracking technologies (see “Cookies & Tracking Practices”)

3) Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

4) Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

How We Use User Data

We use the information we collect to:

Respond to inquiries and provide customer support
Provide access to support and training resources
Schedule, confirm, and manage appointments
Provide and improve our services and website functionality
Send operational messages (e.g., confirmations, reminders, requested updates)
Send promotional or marketing messages only when you have opted in, where required
Detect, prevent, and address technical issues, fraud, and abuse
Comply with legal obligations and enforce our policies

SMS Opt-In Details (Text Messaging)

How You Opt In

If you provide your phone number and affirmatively opt in (for example, by checking a consent box on a form, submitting an opt-in form, or otherwise explicitly agreeing), you may receive text messages from First Choice.

Messages may include:

Customer care messages (e.g., appointment confirmations, reminders, service updates)
Promotional messages (only if you opted in to promotions)

Message Frequency & Charges

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

Opting Out / Help

You can opt out at any time by replying STOP to any message.

For help, reply HELP or email support@firstchoice.dev.

Consent Is Not a Condition of Purchase

Your consent to receive SMS messages is not required as a condition of purchasing goods or services.

Cookies & Tracking Practices

Cookies We Use

If you leave a comment you may opt in to saving your name, email address and website in cookies for convenience. These cookies last for one year.

If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks. If you log out, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you edited. It expires after one day.

Analytics and Advertising (If Used)

We may use analytics tools to understand how visitors use our websites and to improve performance. These tools may use cookies or similar technologies.

You can control cookies through your browser settings. Disabling cookies may impact certain site features.

Embedded Content from Other Websites

Articles on our sites may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction if you have an account and are logged in to that website.

Third-Party Services

We may use third-party service providers to operate our websites, communicate with you, provide customer support, and deliver our services. Depending on how you interact with us, these services may process limited personal information on our behalf for the purposes described in this policy. Examples include:

Website platform and hosting: WordPress and hosting/security providers that help run and protect our sites.
Spam detection: Automated tools used to detect spam and abuse (for example, comment spam filtering).
Gravatar (Automattic): If you use Gravatar, an anonymized hash of your email may be sent to determine whether you have a profile image (see Automattic privacy policy linked above).
CRM / customer support tools: Systems used to manage inquiries, support requests, and communications (including support and training workflows).
Messaging/SMS delivery providers: Services that enable SMS sending/receiving and carrier delivery for customer care and opt-in messaging.
Analytics tools (if enabled): Services that help us understand website usage and improve performance.

These vendors are only permitted to use information as needed to provide services to us (and for no other purpose), subject to their applicable terms and privacy practices.

Who We Share Your Data With

We may share information with trusted service providers that help us operate our websites and deliver services, such as:

Hosting, website security, and performance providers
Customer relationship management (CRM) and communication platforms (including SMS delivery providers, where applicable)
Analytics providers
Payment processors (if applicable)

We only share information as needed to provide services, operate our business, comply with law, and protect our rights.

If you request a password reset, your IP address will be included in the reset email.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share mobile information only with service providers necessary to deliver our messaging services (for example, platform providers and carriers), and only to the extent required to provide those services.

Data Security and Handling

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to personal information to authorized personnel and trusted vendors who need it to perform services for us.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.

For users that register on our websites (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We may retain certain records as necessary for business, legal, tax, accounting, or security purposes.

What Rights You Have Over Your Data

If you have an account on our sites or have left comments, you can request:

An exported file of the personal data we hold about you
That we erase personal data we hold about you (subject to legal/administrative/security retention requirements)

To make a request, email support@firstchoice.dev.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.